SARAH RAMLAL's Resume (Last updated January 19th 2009)

Administrative Assistant with strong interpersonal and organizational skills with a keen attention to detail. Ability to multi-task efficiently and effective a variety of challenges and responsibilities.

Schedule appointments & deliver excellent customer service.Following up with customers needs & ensuring their total satisfaction.

Worked in Jewelry headquarters. Received callers, determined nature of business, and directed callers to destination. Recorded caller's name and arranged appointments with person called upon. Shipping and handling, received mail. Fax documents to stores owned by company. Filed documents

Greeted customers and ascertain what each customer wanted or needed. Open and close cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Computed sales prices, total purchases, receive and process cash or credit payment. Answered questions regarding the store and its merchandise. Exchanged merchandise for customers and accept returns. Bagged or packaged purchases, and wrap gifts. Prepare merchandise for purchase or rental. Recommended, select, and helped locate merchandise based on customer needs and desires. Trained new employees.

Compiled and maintained records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in store. Counted material, merchandise, or supplies in stock and posts total to inventory records, manually.

MS Word
MS Excel
Planning and Scheduling
Written Communication
Customer Service
Interdepartmental Coordination
Internet Research
Telephone Reception
Transcription
Purchasing
60 wpm Typing Speed

Vidya Seelochan, Manager
Headquarters
Effy&Co.
tel: 917-548-1549
Manhattan, New-York U.S.A